Shaft Bound
Support
Need help, found a bug, or have a question?
Email orionlabstudios@gmail.com. We answer within 30 days.
Tell us your device, what happened, and what you expected to happen. Please don't include a child's name or other personal details.
Questions
Is Shaft Bound out yet?
Not yet. It's in development for Android and iPhone. This page will list where to get it once it's released.
Who is it for?
Kids and adults. It's mild cartoon fantasy with no blood, no swearing and no chat. See For parents.
Do I need the internet?
No. Shaft Bound plays offline. Ads need an internet connection to load; if there isn't one, the game just carries on without them.
Are there ads or purchases?
Child-directed, non-personalised ads from Google AdMob (optional reward videos, and rare full-screen ads at natural breaks, never during play). No banners. There is one purchase, Remove Ads, behind a grown-up question.
I bought Remove Ads and reinstalled the game. How do I get it back?
Tap Restore Purchases in the game, signed in to the same Google or Apple account you bought it with.
Where is my progress saved?
Only on your device. We don't keep a copy, so if the app is deleted or the device is lost, progress can't be recovered.
How do I start over?
In Settings, tap Reset progress.
How do I report an ad?
Email orionlabstudios@gmail.com with roughly when it appeared and what it showed. We check every report.
How do I delete my data?
Use Reset progress in Settings, or delete the app. Nothing is stored with us. See Delete data.